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We used the method of “Social accountability and Legal Empowerment", with the to empower the Roma community, to learn their rights in the Social and Health domains. In Macedonia, Governmental prevention programs for reproductive and child health are offered. In those programs, it is also included the program for active protection of the mother and children. Our aim is to empower Roma women to take up benefits, measures and activities that are offered free to pregnant women, and families who use social welfare. In order to achieve our objectives, we organized trainings for the community and after this we looked at accountability from responsible institutions. These action are very important, especially during crisis, such as the COVID-19 pandemic. 

As a result of our engagement, the condition of Roma community in Bregalnica region is the best in Macedonia. More than 50 % of Roma women visit minimum one time per year a gynecologist, and the coverage of immunized Roma children is more than 90%. During COVID-19, we distributed  humanitarian packages and education materials to Roma families about how to manage with COVID-19five times. As a result,untill now no one from the Roma community in Bregalnica region is affected from COVID-19.

Family Resource Centres were established in Kyzyforda, Zhambul and Semey in Kazakhstan to assist families whose children were not attending preschool (typically poor families). The centers welcomed children and families to prepare them for primary school. The parents received information on child development ad how to promote it at home. The families also learned how to communicate with the schools and became advocates of democratic approaches.

Inclusive Resource Centers (IRC) in five sites in four regions were developed under the programme supported  by USAID. Their main purpose is to provide complex inter-sectorial support to children with special needs, their parents and teachers working with these children in pre-school and primary classrooms trough psychological-medical-pedagogical consultations. 

The main achievements included:

1) increased number of services for parents of children with special needs;

2) increased level of trust;

3) more competent teachers.

The government adopted the Resolution to create such Centers all over Ukraine by September 2018.

Our social services are providing food material support to children and their families who have been affected by the global pandemic and its mitigation measures. Such an event, like the pandemic, may disrupt parenting practices and family routines and thus affect child health and development. By supporting the economic stability and reducing the material hardship of dozens of families who use our services we enhance parents' capacity to deal with or avoid the instability caused by the crisis.

The support was targeted at families with children under the age of 7 and pregnant women. We selected those who had lost their job because of the pandemic or whose economic condition has worsened enough to prevent them from meeting their basic needs. We were working with families that were already our clients as well as with families that we identified during outreach initiatives in Fakulteta - one of the largest Roma neighborhoods in Sofia. We signed a contract with each of the families for a period of three moths and within this period, we provided them with two sets of supplies with nonperishable food.

The programme involves five stages:

1. Evaluation of the needs of the family.
2. Developing a support plan in collaboration with the family.
3. Providing the emergency support.
4. Reporting on the effects.
5. Closing the case or referring the family to a different programme in coordination with the education, healthcare and/or social support systems.

An Early Childhood Educator shows how one can video tape themselves and then create a YouTube video which students can watch at home at their convenience. The practice has helped other educators who were unable to use platforms like Zoom and still wanted to create a video of themselves teaching for their students.

A functioning model for multi-stakeholders collaboration at municipality level to work with Romani communities is developed to improve the responsiveness and accountability of local authorities, particularly elected and senior civil servants towards marginalized Roma communities and to build the capacity of local authorities and Roma community representatives to develop and implement policies and public services that are inclusive of all, including Roma.

The initiative does this by:
a) raising awareness and building the commitment of local authorities to Roma inclusion;
b) agreeing on what needs to be done to improve the educational level of the Roma community;
c) creation and operating of Local Action Teams (LAT) from the representatives of local Roma community and municipality staff in order to plan, prepare, monitor and evaluate actions for improvement of the educational results and level of the Roma community; d) Delivery of trainings for Local Action Teams: Governance and Leadership in Multicultural Environment, Intercultural, Inclusive Policies and Strategies, Communication and Self-organizing, Access to EU funding mechanisms and project writing/management.

The intervention “Building of an Early Childhood Intervention system in Ukraine” is based on the strategy that was developed for building four good ECI practices in four pilot regions and combines lobbying and advocacy at the regional and national level. The experience gained during the four pilots form the basis for the policies at the national level.

At the national level we stimulated the creation of the National Council on ECI; to develop national policies, regulations and financing mechanisms; for coordination and lobby & advocacy; and for the input from the NGO ECI service providers and parents organisations from the four pilot regions. The health, social policy and education sectors and NGO actors are stimulated and encouraged by the consortium partners to work in partnership. A train the trainer course for ECI professionals was provided and a national team of certified trainers is created.

At the regional and local level, the ECI systems are developed in practice. The four pilot practices feed in the policy development on both regional and national levels, for which coordination is needed between all stakeholders. Civil servants from state bodies and state and NGO care providers are informed about and trained in the principles of ECI, and in multi-sectoral and multi-disciplinary work. The ECI concepts are realized in the four existing NGO ECI service providers (who are recognized as the ‘methodological centers’). In the four pilot regions, ECI policy platforms are developed on community, city, rayon, and regional level. Meanwhile, the government approved six more pilot regions based on the experiences in the four initial pilot regions. Other governmental and non-governmental institutions are introducing ECI concepts in their work. In 2020, 31 ECI-teams operate in 10 regions. To ensure the quality of ECI services, training and supervision of the staff is crucial. NAPD, SOFT Tulip and the Ukrainian network of four ECI centers operate as an informal consortium from where the dialogue with all mayor stakeholders takes place. Simultaneously, the All-Ukrainian Parents Forum for Early Intervention (AUPFEI) is functioning in 10 regions. The parents’ forum pro-actively advocates for ECI services at the local, regional and national levels. The purpose is to mobilize NGOs, established and led by parents, and strengthen their potential to effectively advocate for ECI by providing training, network building, developing communication and relationships at the local, regional and national levels.

An important aspect of the strategy are the many training sessions for ECI professionals, that have been provided by care experts from the network of Dutch care service providers, affiliated to SOFT Tulip.

Inclusion of a course on the ISSA Principles of Quality Pedagogy for fourth year students at the Kazakh Women's University in Almaty, and three methodological training centres in Kysyforda, Zhambul, and Semey regions with co-financing. 

Early Childhood Intervention (ECI) services started to develop in Ukraine as an initiative of NGO organizations in 2000. During the last years, ECI has been actively developing in several Ukrainian regions. A Consortium of Ukrainian and international organizations started in 2008 lobbying for the development of a mational ECI system in Ukraine. The consortium consists of SOFT Tulip, four NGO from different regions of Ukraine and the National Assembly of People with Disabilities, which are actively involved in the process at regional and national levels. The consortium formulated a national plan for the development of ECI. The expertise of the Ukrainian organizations was complemented and strengthened by the work in cooperation with SOFT Tulip and the European Association on Early Childhood.

On 14 December 2016, the Ukrainian Cabinet of Ministers approved a governmental order regarding the piloting of ECI policy and service provision in four pilot regions of Ukraine (Kharkov, Lviv, Zarkapattya, Odesa). The four regions were chosen because of the already existence of ECI centers and expertise on ECI. The centers are meant to serve as resources and to provide coaching to colleagues developing their services. The piloting early intervention programs in these regions are envisaged to provide other regions with a tested and systematic framework for developing ECI services together with important lessons learned. The four regional governments and many local and regional stakeholders from the medical, social and educational fields are very motivated to participate in the pilot project. An important milestone in the process was the creation of a policy platform.

On 13 April 2017, a Memorandum of Understanding (MoU) was signed by the Ministry of Health, Ministry of Social Policy, Ministry of Education and Science, SOFT tulip, European Association on Early Childhood Intervention (Eurlyaid), UNICEF Ukraine and three Ukrainian NGOs – the National Assembly of People with Disabilities of Ukraine, CF Early Intervention Institute, CSO “All-Ukrainian foundation for children rights”. The main objective of the Policy Platform is to promote cooperation and interaction between the parties in the development of common approaches and build the capacity for an early intervention system in Ukraine. Both the governmental order and the MoU recognize the importance of ECI for Ukraine; of the role of the involved ministries; of the importance of multi-disciplinary and cross sectorial cooperation; of the role of civil society actors, including ECI service providers and parents of children with developmental delays and disabilities; of building good practices in the four regions as basis for the national system of ECI; of the involvement of international and national experts; and the importance of ECI for the prevention of the institutionalization of disabled children.

Aflatot: Early childhood education for sustainable development. This study took place in the following countries: Albania, Serbia, Slovakia, Kenya, Zambia, Bolivia, Ecuador, Honduras, India and the Philippines to document the effects of the Aflatot programs on social emotional outcomes for young children. The program is implemented in 45 countries by NGOs that are partners of Aflatoun International as well as on governmental level, for example in Ukraine and Indonesia.

The study demonstrated that children are much more likely to think and act independently after having participated in the Aflatot programme. They improve their self–understanding, are managing their emotions in a healthier way, and they are able to identify other children’s and adult’s emotions and to adjust their behavior accordingly. Children better promote and maintain mutual, positive relationships with other children and significant adults after the programme. In addition, children become more confident in realizing their basic needs and they better understand the concept of value by practicing habits that are fundamental to financial literacy, such as delayed gratification, sharing and saving.

Some key indicators of Aflatot program impact: improvement pre- and post-intervention:
INITIATIVE +19%;
SELF-REGULATION +36%;
RIGHTS & RESPONSIBILITIES +20%;
RELATIONSHIPS +17%;
REDUCED CONDUCT PROBLEMS +12%;
DELAYED GRATIFICATION +20%.